Thoughts on Ebay, the Economy, Online Sales & Cupcakes & Wine

Cupcakes & Wine

Lately, I've been reflecting on the economy and on my sales and the sales of other artists. Since I'm retired, its pretty easy for me to think about the future. Financially, I'm not wealthy but I do have a modest income - enough to cover my needs. These days I think more about the people who are out of work and desperate then I do about myself. I keep hoping for a turnaround, but that doesn't seem to be happening yet. I keep wishing that the leader we put into office, with such great hope for change, would begin doing something for the citizens of this nation. It saddens me but there is nothing I can do except be grateful for what I have and hope the rest will prosper soon.

Online sales for small sellers of collectibles and artwork has fallen off to the point where it is almost useless to list items and hand over fees. The smaller sites need AUCTIONS there is no excitement in searching by keywords and blundering onto what you want and the same stuff sits month after month. Their present format is confusing and not successful...yes, I'm talking Etsy, Bonanzle, eCrater, etc. etc. They're gaining more sellers but those precious buyers are still mostly out of their reach. None of them advertise...that I can see. Overstock does advertise but for the life of me I cannot understand why they seem to hide the fact that they have auctions running too - if you don't believe me go to the site and LOOK. Sellers deserve more than this type of service. Sellers are willing to pay for service but most of the small sites operating today aren't prepared to give us that.

As for Ebay, the old CEO, campaigning for California governor, is still bragging about the thousands of little people she helped start a business on Ebay while her hand-groomed successor, the new CEO, tears it apart and puts most of those sellers out of business. No use mentioning any more about them. Its water under the bridge now and not worth the space in this post.

I, along with thousands of other sellers are waiting...we're waiting for the next "Ebay" - the next large community of sellers and buyers. I don't see one on the horizon and if one doesn't show up soon then the whole business of online sales will go to the big, rich, retail companies who only wish to expand their presence to the internet. It will be same brand new chinese junk you now find in any mall or large store and the excitement that was once Ebay and online sales of the eclectic, the rare, the vintage...will perish!

Not the best mood for a Sunday morning but I felt I had to tell it as it appears to me and then we, perhaps, can collectively hope for a turnaround...in the economy and the online sales.

Something different today, an abstract, called "Cupcakes & Wine"

Mr. Donahoe - What's Ebay Going to Be When it Grows Up?

Watercolor: "Cupcake Party"

Ebay's success came from the little people...buying, selling and becoming a community. Buyers had their favorite sellers, sellers of worth had a following of buyers....and so the cycle of buying and selling goes.

Actually, back in 2004 Ebay began to pare down the strength of auctions. First with the deletion of "Going, Going, Gone" and then the take over of the option feature plus that single handedly dominated many categories, computers, electronics, art, etc. Ebay at that point began to move away from auctions - undoubtedly Meg's idea. The idea of Ebay Express was a stab at fixed price listings but was so poorly thought out and executed -it was bound to fail.

2008, enter John Donahoe - Meg's handgroomed replacement who began to put into place a half-baked plan that was probably cooked up by the two of them. Let's shape Ebay into an Amazonish businessmodel! Well, it took a year for Mr. Donahoe to discover you can't simply change a business model and have it succeed.

Since the "Amazon" plan went into effect, Ebay set buyers against sellers with its feedback and DSR innovations. Ebay upset the balance of buyer/seller and, with countless new and outrageous policies made Ebay a hostile place for small sellers and for many powersellers as well. Thousands of small sellers left...leaving their following unable to find what they were accustomed to buying on Ebay. Sellers who left never came back to Ebay to buy either....then the disastrous 4th quarter holiday season report last year where Ebay declined 16 percent. Right then....John Donahoe and his team should have been let go and a team experienced in online sales AND customer satisfaction should have been brought in to replace them.

At this point Donahoe is outright fishing...first he says they're going to be the world's biggest retailer then at his bright and shiny Analysts Day he claims he is not a retailer but will be more like Overstock, selling end lots and discontinued wares. He pushed Paypal (I suppose so he didn't have to do a whole bunch of explaining about Ebay's core) on everyone and now claims it will be the biggest invention since fire! Anyone who ate that pap wasn't worthy of their job title. Unfortunately the wrong man is in the wrong job, combined with a board of directors who seem to be oblivious, and a multi-billion dollar company and its customers (the SELLERS who pay the bills) are suffering!

As Ebay's attitude says...."let them eat cake" so I thought I'd give you all something to munch on. My painting today is entitled "Cupcake Party"

And The Next Governor of California Will Be....Meg Whiteman?????

I'm not that much into politics except when it concerns me directly. Governor of California is an important post and directly concerns my quality of life here....so I'm giving you my 2 cents on the matter.

California under the reins of Arnold Swartzenegger has seen government double...expenses rise outrageously and now, in a time of recession and unemployement equal or better then most of the country, unheard of tax raises!!! Our dear governor who rode in on the promise of cutting the fat and bringing the free spending democratic legislator under control has been one big fat flop! He now stands to levy tax raises on gasoline, sales, cars and a myriad of other taxes to the tune of an extra $12,000,000,000!!!....and that will only partly take care of the deficit! California is hurting badly. They need someone strong and someone who means what they say!

Now along comes Meg. She's probably got time on her hands now that she's groomed John Donahoe and he is in office at Ebay blithely taking apart a business model that was extremely successful and busy putting thousands of small sellers out of business. In all conscience, I fail to see how Meg could brag about her time at Ebay. From its inception until a couple of years ago Ebay was wildly successful. It was a phenomenon like no other. Unique by design and by its users. With all due respect....Daffy Duck could have run it just as well. Ebay made money in spite of the trip ups made by Meg....like dumping millions in sellers fees into China and giving China free listing while raking the money out of all other users. The big bumble called Skype - she paid dearly for that company and took a big loss on it as well! I won't even go into the arrogant treatment of Ebay users - the utter lack of customer service that still exists today. Sellers in particular have been badly treated and that treatment has been magnified 10 fold by her hand groomed predecessor. I could go on and on...but the one thing that stands out above all others is the fact that this lady has shown in deed and action that she could care less about the little people. Well...Meg...California is FULL of little hard working people - not everyone is a multi-millionaire living in Beverly Hills. California didn't deserve Hollywood actors that obviously "acted" their way into office and they don't deserve ex-CEO's that only know what us sellers call "Ebay-speak"! We're in dire straits here - this is no time to take up the California governorship as a hobby!

All California based sellers need to come forward and spread the word!

After that I kind of thing the column needs some serenity. This is a simple watercolor called "California Living".


"California Living"
5 X 7" Watercolor

Ebay - Going Doooooowwwwnnnnn!

Sunny Garden Path

I digress from Bonanzle to give my 2 cents on Ebay's 4th Quarter 2008 report.

Well, Ebay's 4th quarter 2008 report is out. It is dismal indeed in spite of John Donahoe's spin. This is exactly what veteran sellers have been expecting since Mr. Donahoe began his "disruptive innovation" a year ago. I predict by the end of the first quarter this year there will be NO denying Ebay has taken the wrong path - Mr. Donahoe will NOT be able to spin the decline of Ebay's business or blame 100 percent of it on the economy.

Over 11 years ago the Ebay phenomenon was born and took flight. During these years the company grew to massive proportions. It seemed everything they touched turned to gold and the sellers who flocked to them brought them even more riches then Pierre and Meg could fathom. On the other hand, Ebay became a haven for the elderly, the disabled, the stay at home moms and the out of work dads who needed income. Both sides were very very happy. Then Ebay's success became "expected" and Ebay became more and more arrogant. "If you want to sell here you'll do this and that and pay this and that...ad nauseum". Then they became SO big they felt they were invincible and they had John Donahoe step in to take the company apart and rebuild it into a cheap and cheesey Amazon clone so they could get even bigger and more wealthy. No...don't invest the sweat equity - Ebay is so big they don't have to do that...they can simply have "diamond sellers" do all the work and then Ebay can sit back on its throne and scoop in all the money! give the diamond sellers free or low listing fees and raise fees on the small sellers...heck they have to either take it or leave it! Unfortunately, it reached a point where a LOT of those small sellers had to leave it...they simply couldn't make profits. Well, John, Pierre, Meg...what do you think of your big invincible company now? You never believed in the sellers who built Ebay - you called them "noise" and beat them into complying with your outrageous draconian policies - pay your outrageous fees! Gave buyers the power to scam and cheat your sellers. What do you think of your company NOW! This is just the start of Ebay's long and painful death!

Even I think this post is depressing even though I believe it to be true. Let's have something happy for today's painting. How about a watercolor - "Sunny Garden Path"

Meg Whitman Founded Amazon???????

When I started on Ebay Whitman was not on board yet. So, how could she have founded the company. John McCain simply told a fib...though he probably got it from Meg and believed it. Pierre Omidyar founded Ebay! We all look up to Pierre but we look down on Whitman. She was a money waster (throwing money into China and giving them free listings - buying Skype, etc.). All we know of Whitman is higher and higher fees more and more arrogant rules. We believe she is also behind Donahoe's plan that is currently destroying Ebay as we know it.

I hear Whitman may run for governor of California. All I can say is...Meg...please, please don't! California is in enough hot water as it is! Have mercy for once!!! Be content to count all the money you made on the backs of the very same small sellers that Donahoe is driving off with his outrageous policies!

McCain Suggests Meg Whitman for Treasury Secretary!

Halloween Raven

I could not believe my eyes and ears while watching the presidential debate tonight. Good grief - just what someone who is trailing in the polls should do...shoot themselves in the foot! Meg Whitman???? At first I thought well - at least California would be safe from her running for governor - then I realized that Secretary of the Treasury is an even bigger job to screw up like she helped screw up Ebay. She will never be forgotten as the person who groomed John Donahoe and that Donahoe has almost single handedly brought the company to its knees in less than a year with his foolish "disruptive innovation" garbage!! He and Whitman have put thousands of small sellers out of business and they will both be known for that...forever! Among small sellers, ebay is no prize package - no salvation from poverty - instead, among most small sellers, it has become the most hated company on the internet with no end in sight! If McCain kept up on current events he would see that just yesterday Ebay slashed 1,000 jobs and about 600 temp positions and now I hear they will lay off a lot of workers in Germany! Apparently, McCain never bothered to look into what Whitman left on Ebay and, I believe she is still on the payroll!

Well, one thing it did was to convince me that McCain is totally out of touch and following right in Bushes' footsteps with handing out jobs to people who support his campaign....regardless of experience for the job!

That's my opinion....no rock throwing please :-)


Well, Halloween will be here before we know it. The artwork tonight is a miniature called Halloween Raven.