Happy Holiday Season - Good Luck Online Sellers

In my mind there's a feeling of snow in the air and a fresh scent from the pines and the trees have shed their leaves and are settled down for their Winter nap. Well, that's in my mind anyway...having spent the first half of my life in the northeast. Here, we almost hit 90 degrees on Thanksgiving Day. :-)

In spite of the warm climate I love this time of year. In the past 10 or so years I was so super busy at this time of year....rushing around packing and shipping out items...trying to keep billing straight, seemed like I was always at the post office...knew them all by first name. I remember days when I was up long hours trying to keep everything straight. These days (yawn) I spend long hours watching TV or Netflix and walking or exercising. Days are not busy anymore...just like most small sellers on Ebay our days are filled with time to spare. One wonders how much this loss of traffic and loss of buyers costs Ebay. Does anyone have figures on it? I know they have figures on Amazon and their amazing third quarter profits but does anyone keep track of the loss of revenue at Ebay?

I did see many Ebay TV ads yesterday and hope it helps the small sellers this year. One can only hope. As for me...my mind is set toward the holidays and the happy feeling among people during the holiday season. I hope everyone has a great holiday season and enjoys every day of it.

My image for today is actually a glass pendant made from my painting "Santa Gave Me This".

Ebay - Please Listen Up!

"The Octopus Birthday Party"

Its been yet another "down" year for many of Ebay's small sellers. Many left and will not return - either listing elsewhere or giving up online sales altogether. In reading back posts I came across this one that bears a repeat:


"I roam Ebay's discussion boards and was really taken by this posters offering. It came directly from the heart and so I asked this seller, Ebay ID subay, for permission to publish it here:

Dear eBay,

I know you probably don’t want to hear this. I mean, you don’t really like to talk about our relationship. Not anymore, anyway. But things have been happening lately – things have changed. YOU’VE changed. And after this last incident, I just can’t keep on going along as though everything is still fine.

We’ve been together for, what, over ten years now, isn’t it? I remember those early days so well. Even way back then, a lot of people were talking about you, and you sounded so cool, I decided I had to introduce myself. It was love at first sight. We had so much fun back then, didn’t we? You opened up a whole new world for me. And you were so talented! A little rough around the edges, sure, but right from the start it was clear you’d be a star someday. But I didn’t love you just for that, not just for what you did. I also loved you for who you were. Or who I thought you were. You seemed to care about people, about bringing them together to create something new, something amazing! You had a gift and you shared it. It wasn’t all about the money, back then. And I felt like we were a team, you and me, building this world together. We did, you know… build it together. These days I think you forget that.

I guess I should’ve expected it. What a cliché, right? “Fame changes people.” You’re a really big deal now, a household name, even. And while you became a big star, I just stayed the same person I always was. I was enough for you, back at the beginning. But now you think you need to be with someone flashier, someone who can doooo more for you. Even though you’re supposedly committed to me, nowadays you’d rather be with other celebrities, and you haven’t exactly been discreet about it.

I know, I know, you say that’s not true, that you still care about me. That there’s still a place for me in your world. But we both know that’s not true. That might be what hurts the most, that you can’t even be honest with me about it. You’re doing that thing, that coward’s-break-up thing. Maybe you’re too uncomfortable with the awkwardness, or maybe you’re afraid of what your public will think of you if you unceremoniously dump the person who’s supported you for all these years. For whatever reason, you can’t bring yourself to end it cleanly. Instead, you’ve just started mistreating me, making me work harder and harder to be with you, and then blaming me for every little thing that goes wrong when I do. And finally you’ve spelled it right out… you tell me that from now on, even when everything I do is “Satisfactory,” you will not be satisfied. Technically, you haven’t broken up with me. But how could anyone stay in a relationship like that?

So I guess what I’m saying is, it’s time for me to move on. Not today… honestly, I’m still sort-of reeling from your latest “announcement.” I don’t know where I’m going yet. Maybe I’ll have to go it alone for a while. You know I’ll miss you terribly. We’ve been through so much, and you’ve been an important part of my life over the last decade. But somewhere out there, there’s another auction site who will appreciate me, and who'll treat me the way a seller should be treated. And we both know that I deserve that.

Take care of yourself. And try not to forget who helped you become a star. As for me, I will always remember the good times,

Fondly,

subay"

I have not checked on subay - I hope she is doing well.

Another Sunday, this one special for me because its also my birthday. Since it is a birthday I have been reflecting on the past year and wondering what the coming year will hold.

Painting for today - since its my birthday is the Octopus Birthday Party.

Ebay...Wha Happened? Amazon...Congrats!!!

Once again Ebay's third quarter report came in with a 29 percent decline in net profit and Amazon's third quarter came in with a 28 percent increase in sales!!! Skype and Paypal are now pretty much holding Ebay up. Mr. Donahoe...how much longer will the madness of disruptive innovation strap Ebay down and beat it up? How much longer will the ridiculous "best match search" be around? Until the last light goes out? You may feel you're changing Ebay's business model but how much revenue and traffic has been lost during this project? Ebay had a monopoly on its niche on the internet - it was the place to go for the rare, the vintage, the collectible you could find nowhere else. That monopoly is now shared with the likes of Bonanzle, eCrater, Etsy, and the like as more and more small sellers leave and take some buyers with them.

The Ebay fiasco seems to be a textbook case in what not to do with a multi-billion dollar company. The sad part in all this are the small sellers - the stay at home moms, the out of work dads, the elderly and the disabled who made real money on Ebay before "the change" started. Many of those small sellers are gone now - pushed out of business by ridiculous new policies - the ones who remain are being treated with suspicion, like crooks and forced to adhere to some pretty draconian policies. From start to finish the new Ebay is a sad joke and each quarterly report verifies that fact. About the only thing that can possibly save Ebay is to split it up into the classic old Ebay where auctions are still king and the small seller is treated like the customers they are - and the new Ebay reserved for the diamond sellers of new chinese junk....but we all know that won't happen.

Mr. Donahoe - sorry, but Ebay can no longer hide behind the economy - not since Amazon's amazing quarterly report. You can no longer say people don't want auctions - they are still popular and fixed price is also available. Traffic is down on your site and buyers are getting rarer and rarer. I beg you to rethink Ebay's path and to once again look at the small sellers who built Ebay and see them as the important customers they truly are.

On the other hand, a company that stuck to its business model, kept its nose to the grindstone and worked hard and honestly to improve its standing on the internet is enjoying a giant leap in stockprices today.

CONGRATULATIONS AMAZON!!!
You're a Class Act!

My artwork for today....a bit of sweetness to go along with the bitter pill ;-)

Ebay....Boooo! Happy Halloween!

The weather is turning cooler. In the northern part of the country temps are falling and there has already been snow on the northeast section. It is all signaling the holidays are at hand. This is the part of the year when stores get out of the red and earn their profits....well, usually. This year there is a decided misery over the country. I am retired and with my social security and small pension I am somewhat isolated from what is going on in the U.S. today. Here, in California we have almost 12 percent unemployment and there are worse states such as Michigan.

Now would be a perfect time for families looking to earn a few extra bucks to put some of their gently used items on Ebay and an equally perfect time for buyers who are strapped for money to purchase the things they need. Normally, this would be a great outlet and would help families pay a few bills each month. Sadly, such is no longer the case. More and More small sellers are reporting a lack of traffic and a lack of views to their items. More and more they are reporting they can't even find their items in search! To add to that misery Ebay came out with the TRS program (top rated sellers). They are rightfully considering a seller's performance record - BUT - they've still set the bar high enough that a lot of more casual small sellers, also with excellent reputations, slip thru the cracks! Ebay, has and always will be a place that coddles sellers who sell the most and ignores sellers who are just as good but sell less.

With all that in mind most small sellers need to simply take a deep breath and move on! Now is the time to list on a lot of other sites - most of which take a small fee or no listing fee at all. Many offer free shops! Etsy.com - 20 cents to list any item for 4 months. Bonanzle.com - free shop, free listing. eCrater.com - free shop, free to list. 1000markets.com - free shop, free to list. SpecialAuctions.com - free shop, free to list! I can go on and on. There is also Auctionbyte's EveryplaceISell.com - a directory of sellers and the sites they can be found on. Its a free service so take advantage of it!

The one thing sellers neglect to do when they move to other sites is they neglect to let their past buyers know where they are! This amounts to moving and not leaving a forwarding address. They'll move to a new site, list, sit back and when they don't get sales they will crawl back to Ebay. Always remember small sellers built Ebay in the first place. Ebay is losing buyers because of lack of these same small sellers. Ebay buyers do not want the brand new items they can find in Walmart - they want the rare, the vintage, the unique items they can only find on Ebay! Let these buyers know where you are! Comb thru your records of past purchases and contact these people. Let them know where you can be found and offer them incentives like free shipping or a percent off their purchases. Remember YOU built ebay and you can rebuild! Now is the time. The holiday season is breathing down our necks. It is my personal opinion that Ebay has set itself up for failure in the fourth quarter - don't go down with the ship!

Okay, ole Grannygoodpaint is getting down from her soapbox. I've posted some Halloween "treats" up above for those of you listening to the things that go "bump" in the night...

Ebay's New TRS Program - Good or Bad - You Decide!

"The Halloween Ball Dinner"

Well Ebay sellers - Ebay has rolled out its "Top Rated Seller " (TRS) and it has left many sellers bitterly disappointed. Especially those who used to be powersellers! Having cut my listings way way down on that site I now can sit back and be relieved that I don't have to walk on those eggshells if I don't want to. Selling elsewhere means less sales but far less stress - so if you don't absolutely have to sell on Ebay - you've already got my advise.

I think the top seller badges are cute - childish but cute. This is something Overstock has had for a long time. In fact I have a badge on Overstock, and have had one for a long time now, because of my repeat business there over the years. Overstock doesn't count how much you sell but how many times buyers come back to buy again...kind of a good indication of the kind of seller you are. Ebay sort of reminds me of a boss I had over 30 years ago. He wasn't the least bit interested in the quality of your work....just push out a LOT of it! Well, I guess that's sort of a business model....sort of. I know with my artwork only the best will do and with my customers also only the best service will do. But...to each his own I guess.

The major thing I wanted to discuss about Ebay's new TRS program is not the cutesy kindergarten badge - that is silly and benign. No, there is something far more serious lurking on the left hand side of the listings pages. Its a purple box that you can click and get ONLY the sellers with TRS badges...the rest of the sellers who also paid their fees kind of float off into cyberspace never to be seen by the buyer! Ebay thinks this kind of favoritism is perfectly alright. They haven't yet grasped the concept of actually getting the service you paid for. Sellers be aware of this - don't sit back and wonder why your views are way down. BE AWARE THAT EBAY IS AT IT AGAIN! The veteran sellers who spotted this in 1/10th of a second are already voicing their opinion...will it do any good?...I doubt it. Only leaving the site enmass would ever do any good at all. In the end, each of us must be aware of what is going on so that we can do what is best for our own business.

My painting today is one I displayed last year around Halloween time. "The Halloween Ball Dinner"

Goodbye Summer...Hello Autumn

Halloween Cupcakes
Watercolor

Living here, in Southern California, its difficult now for me to remember the four seasons and just how wonderful this time of year really is. On the east coast where I grew up right about now there would be a slight crispness to the air and an indication that the trees would soon put on a spectacular display. Here, we are still in a hot, dry spell. Our summer weather will last this month and next before we finally begin to feel Autumn air. In this spirit of change I've already shifted my paintings to Autumn colors and the upcoming Halloween.

Happy Sunday everyone!

Autumn Tree
6 X 4" Acrylic

A Holiday Weekend Full of Art

Its been far too hot here to do much of anything outside. Southern California has been in the grips of a heatwave for over a week now. It sure isn't helping the firefighters north of me fight the biggest fire in the history of Los Angeles county. Now they have announced its arson. Many of the fires in this state are arson. Last year, my city here faced a ferocious fire. Many large beautiful homes were lost forever simply because there was "too much fire and not enough water". It was heartbreaking and...for the first time in the 31 years I've lived here...I had my things packed and sitting by the door.

So, what does one do on a super hot holiday weekend here? I don't know about the others, but granny here, is home with her watercolors and some good movies and the a/c running.

Some finished work:







with more in the works.

I so enjoy watercolors and I'm thankful to be able to do this work. I read somewhere that the great Norman Rockwell used to say: "being able to draw and paint is like always having a bag of lemon drops in your pocket." He was right...

Happy Holiday Weekend from

Grannygoodpaint