Getting Tired of Hearing This Particular Ebay Story

How many articles have you read where Ebay is pitted against Amazon and the reason Ebay is falling behind is that they kept their auction model too long when customers wanted a fixed price setting. Bull!! Ebay had Ebay Express and they have fixed price and also buy it now. None of those things excelled like auctions. Ebay began dumbing down its own site as far back as 2004 when it did away with the very popular Going, Going, Gone. Since then it has manipulated search, cluttered its site with ads that actually drive traffic OFF to other sites and strangled its sellers with rules, rules, rules and fees galore! The selling environment for many has become too stressful to bother with and the buying environment for buyers is not much better! Buyers can't seem to find what they want on the flawed Best Match search and often just give up! About the only thing that "progresses" are the fees and rules.

Well, I really would like to hear from people who actually SELL on Ebay and know the ins and outs of ebay... Fact Ebay is killing itself by its own greed. There have been heavy fee raises thru the years (two this year alone - they are NOT decreases as ebay states) that sellers can't offer much in the way of bargains and still make any kind of a profit. Ebay is strangling sellers with fees, with a terribly flawed search called Best Match and in tying their standing in the listings to an also flawed DSR rating system. Most sellers have thrown up their hands and they are leaving. So...what you will eventually have left is just another retailer site with fixed prices - not unlike Amazon but not nearly as well run - also not unlike Walmart, Sears, Target, Best Buy ad naseum...all of whom are online and becoming very active with shoppers who don't want to go to the mall.

The problem with Ebay is it lost its way and it lost its heart, which is the uniqueness and the rarity of items that made it what it is today. They've driven out small sellers in favor of diamond sellers who get free or reduced fees and have dismal sell-thru rates. Buyers are actually complaining that they can no longer find the small sellers they bought from in the past. Ebay needed tweaking - it needed some of the excitement back. Dropping Going, Going, Gone was a foolish move. Cluttering the site with ads that take customers off site is a trade off - they don't care if sellers lose out as long as Ebay gets the revenue THEY need from sellers fees and ads! There seems to be NO solid plan for the future for this company! If there is they sure are keeping it under their hats.

Best Match search was an even worse move since it hides sellers wares who are actually PAYING FEES for the exposure! All the crazy new policies brought down on sellers just this past year also keep driving off good, honest sellers...not the bad sellers - bad sellers will stay until they're physically ousted! Ebay didn't need this "disruptive innovation" that is killing and dumbing it down until nobody cares about it anymore. That's the truth - fewer and fewer buyers and sellers care about it these days. They've become "that crazy company". So...please all you writers who seem to be using the same copy, consult some long time small sellers before you write an article so the story can be told as it really is!

Sorry for the vent but I think I read one too many of those articles.

Ebay Changes Fee Schedule - Favors Fixed Listings

ACEO "Kitty Kat Heaven"

I've read and seen all the changes Ebay is coming out with on September 16 and beyond. Well, after mulling over the changes I see some sellers may save money and other sellers will see a sharp increase. I do see the site becoming glutted with listings - and still no effort to bring in buyers. I won't go over the specifics here - other articles have gone over and over them. I'll simply give my opinion of Ebay (who is still not listening to its customers - the sellers):

I am really beginning to think that Ebay feels all they have to do is look as much like Amazon as possible and everything will come to them. I also feel they are doomed to failure with this plan. As a long time ebay seller I know demand, in general, has gone down and there is no excitement in the site to pull buyers into it - and certainly no advertising - when was the last time you saw an Ebay ad on TV or heard one on radio? New fees have turned off potential sellers who may also become buyers. Ebay sees none of this. Now they are going to eliminate a segment of buyers who only use cash, check or moneyorder. These are mostly the elderly who will never trust the internet enough to put their credit information on it and the the low income people who save to make a purchase. Sellers will now have to tell these buyers they can't sell to them!

I really do believe Ebay trips from quarter to quarter and when a quarter looks bad they simply squeeze more out of sellers...believing sellers are a bottomless pit. I don't feel the new fees are going to do much more than glut the site with anything and everything - buyers will pick over it but it won't end in any more sales because sellers are so strapped now that they can't afford to offer bargains! Now I hear ebay will tie free shipping to standings in their listings! It never ends!

Ebay continues to clutter the site, make it almost impossible for buyers, especially, newbies to navagate. Generally, when a smart company sees things going bad they are willing to take a hit in revenue in order to try to make things right again. Ebay, simply tries to squeeze revenue out of sellers and at the same time are oblivious to what those sellers need in order to sell. They can't see past their assumption that they are the only game in town.

Maybe I'm just a pessimistic old curmudgeon but I see failure in these new fees and further selling restrictions!

A little humor mixed in with the news always helps. So, I put a new little painting at the top of this article.