Wednesday, November 26, 2008

Is There Trouble....Ebay?

"Where's Santa?"

I picked this post up on one of the many articles about Ebay. It tells almost the complete tale of why Ebay is severely showing a decline and will continue to do so until it either changes course....or dies completely. For those uninitiated or casual buyers on Ebay this is an eye opener of how the company is actually going. Neilson ratings came out just the other day clearly showing the decline in unique visitors:

Anyone who blames the economy doesn't know Ebay! Anyone who blames Amazon doesn't know Ebay! The fault of this decline lies squarely on John Donahoe's shoulders with perhaps some input from Whitman. Ebay needed tweaking....YES! It did NOT need "disruptive innovation" Donahoes own words. Well, he's disrupted and innovated until the small seller who made Ebay unique has mostly been driven from the site or so buried under his stupid Best Match that they cannot be found by buyers! He's ushered in big box stores he calls "diamond sellers" who list for free and swamp the categories they list in with thousands upon thousands of listings. All stuff you can find in Walmart - all dropshipped junk mostly from China! Donahoe, in his infinite wisdom, seems to think this is what made Amazon a success (wrong) and he seems to think this is what Ebay needs to do to be a success again (doubly wrong). Why they are keeping this management is beyond ALL belief! Throw them out NOW and get some management in there with good business sense and SALES experience who can turn this ship around....its sinking!!!!

"Ebay needed tweaking two years ago. They needed fees to be LOWERED so that sellers had the room to give their buyers bargain prices. It needed to oust the worst sellers and bolster its reputation so that buyers felt safe buying there. Instead, greedy Ebay wanted their profit from the top and allowed sellers to struggle more and more to make a decent profit. They instituted stupid restrictive policies that sees every seller as being bad! This was where they went wrong. As one blogger so aptly puts it "empower your sellers and then get out of the way". No...Ebay instead saddled the sellers with outrageous restrictions - gave power to buyers to make or break any seller with absolutely NO recourse on the seller's part! Small sellers - the ones Donahoe called "noise" are the ones who left and are leaving and taking their unique items with them! Its Donahoe that did all of this and not the economy!!!"

To kick off the holiday season - and try to lighten the mood of this post, my painting today is called "Where's Santa"

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