Monday, October 05, 2009

Ebay's New TRS Program - Good or Bad - You Decide!

"The Halloween Ball Dinner"

Well Ebay sellers - Ebay has rolled out its "Top Rated Seller " (TRS) and it has left many sellers bitterly disappointed. Especially those who used to be powersellers! Having cut my listings way way down on that site I now can sit back and be relieved that I don't have to walk on those eggshells if I don't want to. Selling elsewhere means less sales but far less stress - so if you don't absolutely have to sell on Ebay - you've already got my advise.

I think the top seller badges are cute - childish but cute. This is something Overstock has had for a long time. In fact I have a badge on Overstock, and have had one for a long time now, because of my repeat business there over the years. Overstock doesn't count how much you sell but how many times buyers come back to buy again...kind of a good indication of the kind of seller you are. Ebay sort of reminds me of a boss I had over 30 years ago. He wasn't the least bit interested in the quality of your work....just push out a LOT of it! Well, I guess that's sort of a business model....sort of. I know with my artwork only the best will do and with my customers also only the best service will do. each his own I guess.

The major thing I wanted to discuss about Ebay's new TRS program is not the cutesy kindergarten badge - that is silly and benign. No, there is something far more serious lurking on the left hand side of the listings pages. Its a purple box that you can click and get ONLY the sellers with TRS badges...the rest of the sellers who also paid their fees kind of float off into cyberspace never to be seen by the buyer! Ebay thinks this kind of favoritism is perfectly alright. They haven't yet grasped the concept of actually getting the service you paid for. Sellers be aware of this - don't sit back and wonder why your views are way down. BE AWARE THAT EBAY IS AT IT AGAIN! The veteran sellers who spotted this in 1/10th of a second are already voicing their opinion...will it do any good?...I doubt it. Only leaving the site enmass would ever do any good at all. In the end, each of us must be aware of what is going on so that we can do what is best for our own business.

My painting today is one I displayed last year around Halloween time. "The Halloween Ball Dinner"

No comments:

Post a Comment